Have a question about using Serbisyo Kapitbahay, booking a technician, or joining our platform as a verified service professional? Our dedicated community support team is always ready to assist you.
Customer & Technical Support
Email our support desk anytime. We aim to respond within 24 business hours.
support@serbisyokapitbahay.com
Professional Partnerships
Inquiries about registering as a licensed trade partner, verification, or enterprise accounts.
partners@serbisyokapitbahay.com
Send Us a Message
Fill out the form below and one of our community representatives will get in touch with you shortly:
Frequently Asked Questions (FAQs)
How does Serbisyo Kapitbahay verify handymen and service professionals?
All service professionals must submit valid government identification (e.g., UMID, Driver's License, Passport), current NBI or Police Clearances, and documentation of trade certifications or vocational experience (such as TESDA credentials for electricians and air conditioning technicians). Only verified profiles are activated to receive customer bookings.
Is there an upfront fee to book a technician?
No. Browsing professionals and submitting service requests is free. Once a technician accepts your job, they inspect or review the required scope and submit an itemized pricing quote (labor, materials, and fees). Work begins only after you approve the quote.
What areas do you currently cover?
Serbisyo Kapitbahay is currently actively servicing major urban communities across Metro Manila, Rizal, Cavite, Laguna, and expanding rapidly to other key metropolitan areas throughout the Philippines.